Terms of Service



Account Terms

You must provide your name, a valid email address, and any other requested information in order to complete the signup process.

You are responsible for maintaining the security of your account and password. Que will not be liable for any damage as a result of your failure to comply with this security obligation.

You are responsible for all content posted and all activities that occurs under your account. You are also responsible for all content that is posted by and all activities occurred under those who have accounts under your account. You may not use the Service for any illegal or unauthorized purpose. You may not use the Service to, directly or indirectly, violate any laws in your jurisdiction.

API Terms

The use of the API, including use of the API through a third-party product that accesses Que, is bound by this Terms of Service.

Excessively frequent requests to Que via the API may result in the temporary or permanent suspension of your account's access to the API. Que has sole discretion to determine excessive usage of the API. IN any case, Que will make a reasonable attempt via email to warn the account owner prior to suspension.

Que reserves the right to, temporarily or permanently, modify or discontinue, at any time, your access to the API (or any part thereof) with or without notice. Que shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, such as damages for loss of profits, goodwill, use, data or other intangible losses, resulting from your use of the API or third-party products that access data via the API.

Payment, Refunds, Upgrading and Downgrading Terms

All paid plans must provide and maintain valid payment information. Payments are non-refundable. For monthly payment plans, the Service is billed in advance on a monthly basis.

When changing from a monthly billing cycle to a yearly billing cycle, Que will bill for a full year at the next monthly billing date.

Cancellation and Termination

You are solely responsible for properly canceling your account. An email or phone request to cancel your account is not considered a proper cancellation. You can cancel your account at any time by using the cancel account feature.

If you cancel the Service before the end of your current paid month, your cancellation will take effect immediately and you will not be charged again.

All of your content will be immediately deleted from the Service upon cancellation. This information cannot be recovered once your account is cancelled.

As its sole discretion, Que has the right to suspend or terminate your account and refuse any and all current or future use of the Service, or any other Que service, for any reason at any time.

Termination of the Service will result in the deactivation or deletion of your Account or denial of your access to your Account Upon termination, you will forfeit and relinquish all content in your Account.

Que reserves the right to refuse service to anyone for any reason at any time.

Modifications to the Service and Prices

Que reserves the right at any time to modify or discontinue, temporarily or permanently, the Service (or any part thereof) with or without notice.

Prices of all Services, including but not limited to monthly subscription plan fees to the Service, are subject to change upon 30 days notice by Que.

Que shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

Copyright and Content Ownership

Except granting a license to us to perform and promote Que's Service, you own your own content. we claim no intellectual property rights over the material you provide to the Service. Your profile and materials uploaded remain yours. However, by publishing you site, agree to allow others to view your content. In any case, we will not enable 3rd party advertisement on your content without your permission. Que does not pre-screen content, but Que and its designee have the right (but not the obligation), at their sole discretion, to refuse or remove any content that is available via the Service.

You shall defend Que against any claim, demand, suit or proceeding made or brought against Que by a third-party alleging that your content or your use of the Service infringes or misappropriates the intellectual property rights of a third-party or violates applicable law.

You shall also indemnify Que for any damages awarded against, and for reasonable attorney's fees incurred by, Que in connection with any claim, demand, suit or proceeding by a third-party alleging that your content or your use of the Service infringes or misappropriates the intellectual property rights of a third-party or violates applicable law.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service without the express written permission by Que.

You grant Que a nonexclusive, irrevocable, worldwide, perpetual, unlimited, assignable, sublicenseable, fully paid up and royalty-free right to us to copy, prepare derivative works of, improve, distribute, publish, remove, retain, add, modify, process, analyze, use, in any way solely for the purpose to enhance, to perform and to promote Que Service.


If Que makes any material changes to these Terms, we will notify you at least 14 days in advance by email or by posting a notice on our site before the changes are in effect. Any new features that expand or enhance the current Service shall be subject to the Terms of Service. Expansion or enhancements includes the release of new tools and resources. Your continued use of the Service after any such changes shall constitute your consent to such changes.


Violation of any of the Terms will result in the termination of your Account. While Que prohibits conduct and content in violation of the Terms of Service, you understand and agree that Que cannot be responsible for the content posted on the Service and you nonetheless may be exposed to such materials. You agree to use the Service at your own risk.

Other Conditions

Your use of the Service is at your own risk. The service is provided on an "as is" and "as available" basis.

Support for Que Services is only available in English and via email. You must not modify, adapt, or "hack" the Service or modify another website so as to falsely imply that it is associated with the Service, Que, or any other services provided by Que.

You may use the Que website hosting service only as permitted and intended by Que to host your organization pages, personal pages, or project pages. You may not use Que website hosting service for any other purpose.

We may, but have no obligation to, remove content and Accounts containing content that we determine, at our sole discretion, are unlawful, threatening, libelous, defamatory, obscene or otherwise objectionable or violates any party's intellectual property or these Terms of Service.

You understand that Que uses third-party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run the Service.

Your verbal, physical, written or other abuse (including threats of abuse or retribution) of any Que customer, employee, member, or officer will result in immediate termination of your Account.

You understand that the technical processing and transmission of the Service and your content may be transferred unencrypted and may involve (I) transmissions over various networks; and (I) changes to conform and adapt to technical requirements of connecting networks or devices.

You may not upload, post, host, or transmit unsolicited email, SMSs, or "spam" messages.

You may not transmit any worms or viruses or any code of a destructive nature. If your bandwidth usage significantly exceeds the average bandwidth usage (as determined solely by Que) of other Que customers, we reserve the right to immediately disable your account or throttle your file hosting until you can reduce your bandwidth consumption.

Que does not warrant that (I) the service will meet your specific requirements, (II) the service will be uninterrupted, secure, timely, or error-free, (III) the quality of any information, products, services, or other material purchased or obtained by you through the service will meet your expectations, (IV) the results that may be obtained from the use of the service will be accurate or reliable, or (V) any errors in the Service will be corrected.

The failure of Que to exercise or enforce any right or provision of the Terms of Service shall not constitute a waiver of such right or provision. The Terms of Service constitutes the entire agreement between you and Que and govern your use of the Service. The Terms of Service superseding any prior agreements between you and Que, including, but not limited to, any prior versions of the Terms of Service.

You expressly understand and agree that Que shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses resulting from: (I) the use or the inability to use the service; (II) unauthorized access to or alteration of your transmissions or data; (III) the cost of procurement of substitute goods and services resulting from any goods, data, information or services purchased or obtained or messages received or transactions entered into, through, or from the service; (IV) statements or conduct of any third-party on the service; or (V) any other matter relating to the service. Que is not liable even if it has been advised of the possibility of such damages.

You agree that these Terms of Service and your use of the Service are governed under the Laws of the Fukuoka Prefecture and any dispute shall be adjudicated in the Fukuoka, Japan.

Que may interact with law enforcement regarding your use of the Que Services. You acknowledge and agree that Que may make your information available to law enforcement.